Bitdreams Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Bitdreams Casino. Please read them carefully before creating an account, depositing funds or playing games. By accessing the website or using its services, you acknowledge that you have read, understood and accepted these terms. If you do not agree with them, you should not use the website.

Bitdreams Casino operates under a licence issued by the Tobique Gaming Commission, Licence No. 0000048, and uses SSL encryption to protect payment and personal data.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Bitdreams Casino. They apply to the website, its games, account services, payment facilities, promotions and any other services made available through the website. Additional rules may apply to particular games, promotions or services. Where additional rules apply, they will be made available before you use the relevant feature and should be read together with these terms.

You are responsible for reading the current version of these terms before using Bitdreams Casino. The terms may be updated from time to time to reflect changes to the services, legal requirements, security practices or business operations. The updated version will apply from the date it is published, unless a different effective date is stated. If a material change affects your use of the services, appropriate notice may be provided where required.

Bitdreams Casino may suspend, restrict or withdraw all or part of the website or its services where necessary for maintenance, security, legal compliance, responsible gambling, fraud prevention or other operational reasons. The website may also contain links or information relating to third-party services. Bitdreams Casino is not responsible for content or services controlled by third parties, and their own terms may apply.

Your responsibility

Use the website only for lawful purposes and in accordance with these terms.
Provide information that is accurate, complete and kept up to date.
Read the rules for each game before placing a wager.
Keep your account information and security details confidential.
Comply with all laws and requirements that apply to you in Australia or elsewhere.

2. Account eligibility and verification

You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location before opening or using an account. You must not create an account if online gambling is prohibited for you, if you are subject to a gambling restriction, or if you are acting on behalf of another person. Bitdreams Casino may refuse an application or prevent access where eligibility cannot be confirmed.

Only one personal account may be opened unless Bitdreams Casino expressly agrees otherwise. An account must be registered in your own name and used only by you. You must not sell, transfer, lend or allow another person to access your account. You are responsible for activity carried out through your account where you have failed to protect your login details or otherwise permitted unauthorised access.

Bitdreams Casino may carry out identity, age, address, payment, source-of-funds or other checks. You agree to provide information and documents that are reasonably requested for these checks. Information must be genuine, current and readable. Until verification is completed, access to some services may be limited and withdrawals or other transactions may be delayed or declined in accordance with applicable requirements.

You must notify Bitdreams Casino promptly if you believe your account has been accessed without permission, if your personal details change, or if information previously provided is no longer accurate. If an account is closed, suspended or restricted, you must not attempt to create or use another account to avoid that action.

Prohibited conduct

Using false, misleading or stolen information.
Attempting to bypass identity, age, location or security controls.
Using the website for fraud, money laundering or any unlawful activity.
Interfering with the website, games, software, servers or security systems.
Using automated tools, bots, scripts or other methods to gain an unfair advantage.
Colluding with other players or exploiting an error, vulnerability or malfunction.

3. Games, wagers and transactions

You should only play with funds that you can afford to lose. A wager is generally treated as accepted when it is recorded by the relevant game or account system. The applicable game rules, displayed information and account records determine the outcome of a wager, subject to any correction required because of an obvious error, technical failure or unlawful activity.

Games may be unavailable or interrupted because of maintenance, connection problems, software faults, system failure or other circumstances outside reasonable control. If a technical issue affects a game or transaction, Bitdreams Casino may void, correct or otherwise resolve the affected activity in a fair and lawful manner. You should not continue placing wagers where you know or suspect that a game is not operating correctly.

Deposits and withdrawals are subject to the payment methods, verification procedures, transaction requirements and limits displayed on the website at the relevant time. You may use only a payment method that you are authorised to use. Payments from or to third parties may be rejected. Your financial institution or payment provider may charge fees, and you are responsible for charges that apply to your transactions.

You must ensure that payment information is accurate and that sufficient funds are available for any transaction you request. A transaction may be delayed, declined, reversed or reviewed for security, compliance, technical or responsible gambling reasons. Before a withdrawal is processed, Bitdreams Casino may require completion of applicable verification checks and confirmation that wagering and account activity comply with these terms.

If your account shows a credit or balance resulting from an obvious error, technical issue, duplicate transaction or other mistake, Bitdreams Casino may correct the balance and recover any amount wrongly credited. You agree to notify Bitdreams Casino if you identify such an error and not to use funds that you know, or reasonably should know, were credited incorrectly.

Promotions and bonuses

Any promotion, bonus or promotional reward is subject to its own terms. These may include eligibility conditions, expiry dates, wagering requirements, game restrictions, withdrawal conditions or maximum values. You should review the relevant promotional terms before participating. Unless expressly stated otherwise, Bitdreams Casino may withdraw or amend a promotion where there is misuse, an error, technical difficulty or a legal or operational reason.

4. Responsible gambling, privacy and legal matters

Bitdreams Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set personal limits, take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances. Never chase losses, borrow money to gamble or gamble with funds needed for everyday expenses.

Account tools or support options may be available to help you manage your gambling. These can include deposit or spending controls, session reminders, time-outs and self-exclusion. The availability and operation of these tools may depend on the service and applicable requirements. If gambling is becoming difficult to control, stop playing and seek support from an appropriate professional or recognised gambling-help service in Australia.

Personal information is handled in accordance with the Bitdreams Casino Privacy Policy. Information may be collected and used to provide services, manage accounts, process payments, verify identity and age, prevent fraud, maintain security, meet legal obligations and communicate with you where permitted. The Privacy Policy explains how information may be stored, shared and managed.

You are responsible for your own device, internet connection, software and security measures. Bitdreams Casino does not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device. To the extent permitted by law, Bitdreams Casino is not responsible for losses caused by events outside its reasonable control, including telecommunications failures, malicious activity, software defects or interruptions affecting third-party providers.

Nothing in these terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or another applicable law. Subject to those rights, your use of the website is at your own risk and the website and services are provided on the basis described in these terms.

If you breach these terms, Bitdreams Casino may issue a warning, restrict access, suspend or close your account, cancel affected activity, withhold or review transactions, or take other action permitted by law. Any action will be considered in light of the circumstances and applicable obligations. Closing an account does not remove responsibilities or rights that arose before closure.

These terms are governed by the laws that apply to the relevant service and your location, subject to any mandatory rights available to Australian consumers. If you have a question, complaint or concern about your account or use of Bitdreams Casino, use the support channel made available on the website. You should keep records of relevant transaction details and provide clear information so the matter can be reviewed.